Is your work guaranteed?
Yes, all of work comes with a 1 year guarantee against workmanship.
Are materials guaranteed?
We only use materials that comply with current British standards. This ensures we provide the top quality materials, which come with a minimum of 6 month manufacture guarantee.
What are your working hours?
Our normal working hours are 08:00 – 17:00 Monday – Friday. However, we do offer and full 24/7 emergency service for selective trades. Our phone lines are open 7 days a week so you can always speak to someone should you need to.
Are you Gas Safe Registered?
Yes we are. It is illegal for anyone to work on gas pipework or appliances without being a member of Gas Safe. Always ask to see an engineer Gas Safe card when you instruct anyone to work on your gas appliances.
What areas do you cover?
We cover all London postcodes, along with all WD, UB and HA postcodes.
What are your response times?
We provide a same day emergency service. For all other works we are able to book in works within the following 24 hours.
Do you mark-up materials?
Yes. This allows for the time taken to source and collect materials for your job.